Watch a company lose whatever good will they’ve built up over 30 years in three easy steps…
- Step 1: Capcom began selling “DLC” for Street Fighter X Tekken that was completed before the game shipped and was included on the disc.
- Step 2: Several Street Fighter X Tekken players then filed complaints with the Better Business Bureau over the unethical nature of this practice.
- Step 3: Capcom replies, in essence, “DLC included on the disc and DLC available to download from a server are exactly the same.”
Really? I’m not one of those people who believe “on-disc DLC” is inherently evil as long as the gamemaker is upfront with everything before the sale. But this is just too much. Bad form Capcom. Gamers may constantly crack jokes about the “evil empire” tactics of Activision and EA, but neither one has ever said anything that over-the-top evil.
You can read the publisher’s full response to the BBB after the break.
Capcom’s Response to BBB
At Capcom, we value our customers and make every effort to resolve customer complaints. We are sorry to hear that [censored] was so disappointed with the Street Fighter x Tekken game (”SFxT”), and would like to respond to his complaints.
SFxT has an enormous amount of content, fully developed and available for play and enjoyment immediately on-disc. Given the 38 characters available for full play, as well as multiple play modes, SFxT provides great value for all players from day one. While Capcom is sorry that some of its fans are not happy about the chosen method of delivery for the DLC, we believe that this method will provide more flexible and efficient gameplay throughout the game’s lifecycle. There is effectively no distinction between the DLC being ”locked” behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism.
We hope that this addresses [censored]’ concerns.
[Source: Cinema Blend]