Teenage Mutant Ninja Turtles: Mutants in Manhattan Review: A Kodak Moment
Is id Software teasing Quake 5? Developer is telling prospective employees they'll get to work on "franchises like Doom and Quake"
10 Actresses We Think Could Play Elena Fisher in the Uncharted Movie
Shigeru Miyamoto wants to make a Zelda game starring Sheik
Nintendo Download: Tokyo Mirage Sessions FE, Mario & Sonic at the Rio 2016 Olympic Games, Mighty No. 9, more
Yacht Club Games is asking their fans to help choose their next project
Force yourself to watch this Lego Star Wars: Force Awakens Character Trailer starring Rey
A quartet of new novels will fill in the story between Mass Effect 3 and Andromeda
Team Bondi’s followup to L.A. Noire, Whore of the Orient, has likely been canceled
Sonic Team’s new Sonic the Hedgehog game will be announced at Comic-Con and released in 2017
- Love Warp Zoned?
SUPPORT US HERE
EA refuses to refund gamers unable to play SimCity
It seems EA is going out of its way to retain the “Worst Company in America” award gifted to it by The Consumerist last year. Since the launch of SimCity on Tuesday, unhappy gamers have taken to the Internet to voice their frustration at a number of issues with the new title. While consumers have had to swallow the bitter pill that is the permanent Internet connection required to play the game, others have simply been unable to play at all due to server errors with EA’s Origin service. While EA and developer Maxis have been working to correct these issues, some gamers have simply decided it is not worth their time or effort, and asked for their money back.
The answer? “No.”
One user, going by the handle CalebPeters, posted a rather frustrating text conversation with the publisher’s customer support team on EA’s forum. During the conversation, he is refused a refund, despite drawing attention to a quote from Origin’s own Community Manager, “if you regrettably feel that we let you down, you can of course request a refund for your order” (the post has since been edited). When pressed, the agent states, rather worryingly, that “if you choose to dispute it, your account will be banned.”
To summerise, if you ask EA for a refund for a game that you cannot play because of their always-online “feature” and related server issues, it is completely at the company’s discretion to give one. If you challenge that decision, your Origin account will be banned. Consumer rights seem to be a thing of the past.
This is just one example. Many have voiced similar tales of woe on EA’s forum, as well as on SimCity’s Twitter account and MetaCritic, where the game has a current user rating of 2 out of 10. We can only hope this debacle serves as a valuable lesson to game developers, and that the burden of always-online will die a quick death.
[Source: Game Chump]
It's Dangerous To Go Alone! Read This.
More From Warp Zoned
EA to give players free game to make up for “dumb” SimCity launch
Modder discovers “offline mode” for SimCity
Maxis explains always-on requirement for SimCity: It’s an MMO